Refund Policy

Last updated: 2026-06-01

14-day money-back guarantee

If you are not satisfied with otut.io for any reason, you may request a full refund within 14 days of your first paid subscription. Contact info@otut.io with your account email and we will process the refund via bKash within 3 business days.

Eligibility

• Refund applies only to the first paid subscription on an account.
• Refunds are not available for renewals, add-ons, or services beyond the initial 14-day window.
• Accounts suspended for ToS violations are not eligible.

Free plan

The Personal (free) plan is, as the name implies, free. No payment, no refund needed.

How to request

Email info@otut.io from the email address on your account, with the subject "Refund request". We will reply within 1 business day.

Questions? Contact us.